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FAQ

How long does it take to show up on my credit report?

Once we get verification from your Property Manager we send your file to be added to your TransUnion and Equifax credit reports. The whole process takes less than 14 days.

how much will my score increase?

Everyone’s situation is different but the industry average is 30 – 50 points. Renters with no credit or a ‘thin-file’ benefit greatly from reporting past rent as it demonstrates their ability to make regular payments.

how much does it cost?

We charge a one-time fee of $139 to verify and report up to 24 months of past rent payments. Spouse/roommate included at no additional charge. Ongoing updates are $9.95 per month. 1st month free! 

WHAT CREDIT BUREAUS WILL MY RENT PAYMENTS BE REPORTED TO?

Transunion and Equifax (Equifax to be reported late July, early August 2019).

does my PROPERTY MANAGER have to participate?

Yes. When you sign-up we send your Property Manager a Verification of Rent form. Once we get that back, we send an email each month to verify ongoing payments.

do you offer a guarantee?

Yes. If your rent doesn’t appear on your credit report within 30 days we will issue a full refund. If your rent does appear but your score doesn’t improve we will remove the listing and issue a refund – less $25 service fee.

How do we get the 90 day trial for our credit monitoring and other credit tools with Smart Credit?

Once you get verified to be submitted, you will receive your credentials to log in to our app via email.

WILL MY RENTAL PAYMENTS QUALIFY FOR BOTH TRANSUNION AND EQUIFAX?

Transunion reports for Property Management Companies and Private Landlords. Whereas, Equifax reports for Property Management Companies only at the moment.

Questions? Call 832-390-2024